Job Description
Looking for Your Next Career Move? Join Us as a Front of House Manager!
Location: Play Away Day Nursery, Totton
Salary: Competitive
Contract: Permanent | Full-Time (40 hours per week)
About Us
Play Away Day Nursery in Totton is part of the Family First Group, a leading provider of exceptional childcare. Our nursery offers a warm, welcoming environment for children and families—and convenient on-site parking for our team!
Why Work With Us?
We believe happy teams create the best outcomes for children. Here’s what you’ll enjoy:
✅ 33 Days Paid Holiday – Including your birthday off!
✅ 75% Childcare Discount – For your own little ones
✅ Career Growth – Tailored training and clear progression opportunities
✅ Health & Wellbeing Support – Confidential helpline and resources
✅ Supportive Culture – Inclusive team, staff socials, and appreciation treats
✅ Company Pension & Free Parking
✅ DBS Paid For – We cover the cost
✅ Uniform Provided – Ready from day one
The Role
As Front of House Manager, you’ll be the first point of contact for families and visitors, ensuring a professional and welcoming experience. You’ll manage front-of-house operations and oversee key administrative and financial tasks that keep our nursery running smoothly.
What You’ll Do
- Greet families, children, and visitors with warmth and professionalism
- Respond promptly to parent queries
- Maintain accurate administrative records and support the Manager in achieving operational targets
- Ensure all documentation is up-to-date and submitted on time
- Perform general office duties and keep the workspace organized
What We’re Looking For
Essential:
- Experience with database management systems
- Ability to produce reports and meet deadlines
Desirable:
- Previous experience in a school or nursery environment
- Strong organizational and multitasking skills
- Ability to work independently and use initiative in a fast-paced setting
Why Join Us?
If you’re detail-oriented, thrive in a dynamic environment, and want to make a real impact in early years education, we’d love to hear from you!
Please note: We are unable to offer visa sponsorship for this role.
Safeguarding Commitment:
We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. This role requires an enhanced DBS check.
Equality Statement:
Family First Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Nursery Name
Why Join Us?
Established in 2019, we are UK’s fastest growing childcare provider and it’s our ambition to grow further by acquiring well run local nurseries that provide outstanding quality childcare and we strive to provide an enjoyable working environment for all our team. Whether you are working in one of our nurseries, or as part of our support team, you’ll feel part of the family. It’s always been like this, it’s in our DNA.
If you love childcare as much as we do, you’ll fit right in. We know that choosing your next career move is a big step, but fear not – our people are our most important asset and we make a big deal when it comes to taking care of you!
What Makes us Different?
From humble beginnings with a very small team, Family First began its journey with just 4 nurseries within London and has grown to 100 nurseries across the UK. Although we have grown, we have stayed true to our values, ensuring the highest possible standard of childcare, with a passion for developing our teams.
Our people are passionate about creating a special environment for all of the children within our care to flourish. Whilst there’s lots of hard work involved, to ensure that all our children are provided with the best possible standard of care, it’s the fact that we all love working with children, believe in what we do and have a lot of fun doing it that really helps us pull together, to create the highest quality of childcare that we’ve become famous for.
It’s the reason that parents choose to trust us with their children; because when you enjoy caring for children and seeing them develop into wonderful young people as much as we do, the feeling to have enriched someone’s early years journey is truly overwhelming.